AI

AI-Powered ESG Assistant for Safety & Compliance

Leading manufacturing enterprise (30,000+ employees)

Generative AI assistant trained on 40+ safety documents, delivering real-time policy answers across 30,000+ employees.

Challenge

Manual access to safety standards led to fragmented communication and low awareness across 30,000+ employees, limiting proactive compliance.

What we did

  • Developed an AI ESG Assistant trained on 40+ safety documents.
  • Multi-channel access through WhatsApp, Teams, and web chat.
  • HRMS (SSO) integration for seamless authentication.
  • NLP and Generative AI for contextual, multilingual responses.
  • Analytics dashboards for engagement and query patterns.
  • Escalation management for complex or unresolved queries.

Results delivered

  • Enhanced safety awareness and engagement across 30,000+ employees.
  • Real-time query resolution with up to 98% response accuracy.
  • Analyzed 1M+ safety records across three years.
  • Reduced manual analysis time by 70%.
  • Scalable, secure on-premise deployment with Azure integration.